Welcome, and thank you for your interest in Pleriq Inc. (“Pleriq,” “we,” or “us”) and our website, along with our related websites, applications, and other services provided by us (collectively, the “Service”).
Pleriq is an AI-powered organizational knowledge platform designed to help companies preserve, structure, and operationalize role-specific knowledge, decision context, and institutional memory. The Service integrates with workplace tools such as Slack, Google Workspace, Jira, GitHub, and other systems to capture, organize, and retrieve organizational knowledge.
PLEASE READ THE FOLLOWING TERMS CAREFULLY AS THEY CREATE A LEGALLY BINDING CONTRACT BETWEEN YOU AND PLERIQ REGARDING YOUR USE OF THE SERVICE.
BY CLICKING “I ACCEPT,” OR BY ACCESSING, INSTALLING, OR USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND OUR PRIVACY POLICY (COLLECTIVELY, THE “TERMS”).
References to “you” and “your” mean the individual or entity using the Service. If you are using the Service on behalf of a company or other legal entity, you represent and warrant that you have authority to bind that entity to these Terms.
IF YOU DO NOT AGREE TO THESE TERMS, YOU MAY NOT USE THE SERVICE.
ARBITRATION NOTICE
Except for certain disputes described in Section 16, you agree that disputes arising under these Terms will be resolved by binding, individual arbitration, and YOU AND PLERIQ WAIVE ANY RIGHT TO A JURY TRIAL OR CLASS ACTION.
1. Pleriq Service Overview
1.1 The Service provides software that enables organizations to capture, store, analyze, and retrieve role-specific organizational knowledge, decision context, workflows, and institutional memory.
1.2 The Service uses artificial intelligence and machine learning models to process data from integrations, uploaded content, communications, and internal documentation, including data from tools such as Slack, Jira, GitHub, Google Workspace, and similar platforms.
1.3 You acknowledge and agree that artificial intelligence systems are probabilistic and evolving. The Service may generate outputs that are inaccurate, incomplete, or misleading and may not reflect real-world facts, decisions, or events.
2. Eligibility: You must be at least 18 years old to use the Service. By agreeing to these Terms, you represent and warrant that:
(a) you are at least 18 years old;
(b) you have not been previously suspended or terminated from the Service; and
(c) your use of the Service complies with all applicable laws and regulations.
If you are using the Service on behalf of an organization, you represent that you are authorized to bind that organization to these Terms.
3. Accounts and Registration: To access most features of the Service, you must create an account. You agree to provide accurate, complete, and current information and to keep such information up to date.
You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. If you believe your account has been compromised, you must notify us immediately at support@pleriq.ai.
4. General Payment Terms
4.1 Pricing: Pleriq reserves the right to determine pricing for the Service and may change pricing with advance notice. Pricing information will be made available through the Service or sales materials.
4.2 Authorization: You authorize Pleriq to charge your selected payment method for all applicable fees, taxes, and subscription charges.
4.3 Subscription Service: The Service may be offered on a subscription basis with recurring billing. Subscriptions automatically renew unless cancelled prior to the renewal date.
4.4 Delinquent Accounts: Pleriq may suspend or terminate access to the Service for unpaid accounts and may charge reasonable collection or chargeback fees.
5. Licenses
5.1 Limited License: Subject to your compliance with these Terms, Pleriq grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service for your internal business purposes.
5.2 License Restrictions
You may not:
5.3 Feedback: Any feedback you provide may be used by Pleriq without restriction or compensation.
6. Ownership and Proprietary Rights: The Service and all associated intellectual property are owned by Pleriq or its licensors. No rights are granted except as expressly stated in these Terms.
7. Third-Party Services: The Service may integrate with third-party services. Pleriq is not responsible for third-party services or their handling of your data. Your use of third-party services is governed by their own terms.
8. User Content
8.1 Ownership: You retain ownership of content you submit to the Service (“User Content”).
8.2 License to Pleriq: You grant Pleriq a worldwide, royalty-free, sublicensable license to use, store, process, and display User Content solely to provide and improve the Service.
8.3 Responsibility: You represent that you have all rights necessary to provide User Content.
9. Communications: You consent to receive communications from Pleriq via email, phone, SMS, or other electronic means, including operational and promotional messages. You may opt out of promotional communications.
10. Prohibited Conduct
You agree not to:
11. Intellectual Property Rights Protection: Pleriq respects intellectual property rights and complies with applicable copyright laws. Claims may be submitted to support@pleriq.ai.
12. Term, Termination, and Modification: Pleriq may suspend or terminate your access at any time for any reason. Upon termination, your license ends and outstanding payment obligations remain.
13. Indemnification: You agree to indemnify and hold harmless Pleriq and its affiliates from claims arising from your use of the Service, violation of these Terms, or infringement of third-party rights.
14. Disclaimers; No Warranties: THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.”
PLERIQ DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
THE SERVICE DOES NOT PROVIDE LEGAL, MEDICAL, FINANCIAL, OR PROFESSIONAL ADVICE.
15. Limitation of Liability: TO THE MAXIMUM EXTENT PERMITTED BY LAW, PLERIQ WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES.
PLERIQ’S TOTAL LIABILITY SHALL NOT EXCEED THE GREATER OF (A) FEES PAID IN THE PRIOR 12 MONTHS OR (B) USD $$100.
16. Dispute Resolution and Arbitration: Disputes will be resolved by binding arbitration except for small claims, IP disputes, or injunctive relief. You may opt out within 30 days by contacting support@pleriq.ai.
17. Miscellaneous
17.1 Entire Agreement: These Terms, including the Privacy Policy and any other agreements expressly incorporated by reference into these Terms, are the entire and exclusive understanding and agreement between you and Pleriq regarding your use of the Service.
17.2 Governing Law: These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in Ontario, Canada for the resolution of any dispute arising under these Terms.
17.3 Privacy Policy: Please read the Pleriq Privacy Policy carefully for information relating to our collection, use, storage, and disclosure of your personal information. The Pleriq Privacy Policy is incorporated by this reference into, and made a part of, these Terms.
17.4 Contact: The Service is offered by Pleriq Inc. You may contact us by sending correspondence to that address or by emailing us at: support@pleriq.ai
