Pleriq Prism

AI Powered Role Personas

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Your in role guide

When you're not available, Prism is.

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In today’s fastpaced workplace, no one can be everywhere all the time. With Pleriq’s Prism, you never lose momentum when a subject matter expert is out of office. Prism “becomes” that team member drawing on their chats, notes, SOPs, and documents to answer questions just as they would. When it can’t find an answer, it seamlessly loops the real person back in, then learns from each response to improve future coverage.

Process

How It Works

Contextual Retrieval

Prism indexes and tags every piece of knowledge chat transcripts, meeting notes, procedure manuals by role and topic.

Intelligent Matching

When a user asks a question, Prism’s AI locates the most relevant insights, prioritizing the latest and most authoritative sources.

Persona Aligned Response

Each reply is crafted to mirror the tone and style of the subject matter expert, ensuring consistency and trust.

Seamless Escalation

If Prism can't confidently answer, it flags the query to the real employee and captures their response to enrich the vault for next time.

Benefits

Key Benefits

Immediate Expertise

Eliminate knowledge gaps when staff are unavailable Prism ensures zero downtime coverage.

Consistent Quality

Deliver standardized, best practice guidance in every interaction.

Accelerated Onboarding

New team members hit the ground running with step by step, role specific support.

Continuous Learning

Prism evolves with your organization, learning from every interaction and keeping content current.