Pleriq Inc. (“Pleriq,” “we,” “our,” or “us”) values the privacy of individuals who use our website and related services (collectively, the “Services”). This Privacy Policy explains how we collect, use, disclose, and safeguard information from users of our Services (“Users”).
By using our Services, you agree to the collection, use, and disclosure of information as described in this Privacy Policy. Your use of our Services is also subject to our Terms of Service.
1. Information We Collect
We may collect information about you directly from you, automatically when you use our Services, or from third-party integrations you authorize.
A. Information You Provide to Us
Account and Profile Information
When you register for an account, we may collect your name, email address, phone number, organization name, role, and any other information you choose to provide in your profile.
Communications
If you contact us directly, we may collect information such as your name, contact details, message content, attachments, and any other information you choose to provide.
If you subscribe to product updates or newsletters, we collect your email address. We may track email engagement (such as opens) to improve our communications.
Payment Information
If you purchase Services, payment information is processed by third-party payment processors acting on our behalf. We do not store full credit card or banking details.
B. Information We Collect When You Use Our Services
Device and Technical Information
We may collect information about the device and software you use to access the Services, including IP address, browser type, operating system, device identifiers, and general location (city or country level).
User-Generated Content
When you use the Services, we collect information you submit or generate, including documents, notes, transcripts, workflow data, metadata, and other organizational content uploaded or connected through integrations (“User Content”).
Usage Information
We collect information about how you interact with the Services, such as pages viewed, features used, searches performed, timestamps, and session activity, to understand usage patterns and improve the Services.
C. Third-Party Integrations and Workspace Data
Google Workspace / OAuth Data
If you connect a Google account or Google Workspace account, we collect only the data you explicitly authorize via Google OAuth (such as calendar metadata or account identifiers).
D. Cookies and Similar Technologies
We and our service providers may use cookies, pixels, and similar technologies to collect information about your interactions with our Services. These technologies help us:
You may control cookies through your browser settings.
2. How We Use the Information We Collect
We use information we collect to:
We do not use customer data to train generalized AI models. AI processing is limited to providing the specific functionality requested by Users.
3. How We Disclose Information
We may disclose information in the following circumstances:
A. Service Providers: We may share information with vendors and service providers who assist us in operating the Services (e.g., hosting, analytics, payment processing). These providers are contractually required to protect information.
B. Affiliates: We may share information with our affiliates for purposes consistent with this Privacy Policy.
C. Analytics Providers: We may use analytics services (such as Google Analytics) to understand how Users interact with our Services. These providers may collect technical and usage data subject to their own privacy policies.
D. Legal and Compliance: We may disclose information if required to comply with applicable laws, regulations, court orders, or lawful government requests, or to protect the rights, safety, and security of Pleriq, Users, or others.
E. Business Transactions: Information may be disclosed in connection with a merger, acquisition, financing, or sale of all or part of our business. We do not disclose Google Workspace data for AI training purposes in any such transaction.
F. With Your Consent: We may disclose information with your explicit consent.
4. Your Choices
Marketing Communications: You may opt out of promotional emails at any time using the unsubscribe link provided. You will continue to receive operational or service-related communications.
Information Accuracy: You may update or correct account information through your account settings.
Cookies: You can manage cookie preferences through your browser settings.
5. Data Retention: We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.
6. Security: We implement reasonable administrative, technical, and organizational safeguards to protect information. However, no system is completely secure, and we cannot guarantee absolute security.
7. Children’s Privacy: Our Services are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided personal information, please contact us at support@pleriq.ai.
8. International Data Transfers: Pleriq is based in Canada, but data may be processed or stored in other jurisdictions where our service providers operate. We take reasonable steps to ensure appropriate safeguards are in place consistent with Canadian privacy laws.
9. Your Privacy Rights (Canada)
Under Canadian privacy laws, you have the right to:
Requests can be made by contacting us at support@pleriq.ai.
10. Changes to This Privacy Policy: We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date. Material changes will be communicated through the Services or via email where appropriate.
11. Contact Us: If you have any questions, comments, or concerns about this Privacy Policy, please email us at support@pleriq.ai
